Privacy Policy
At Ace Tutors Global, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online tutoring services.
1. Information We Collect
We may collect the following information:
- Personal Identification Information: Name, email address, phone number, date of birth, and other contact details.
- Payment Information: No Billing details such as credit card or other payment method information are collected, payments are directly made into bank account or wise.
- Usage Data: Details about how you use our website or platform, including session times and interactions.
- Communication Data: Messages or communications between you and our tutors or support team.
2. How We Use Your Information
Your information is used to:
- Provide, operate, and maintain our tutoring services.
- Manage your account and process payments.
- Communicate with you regarding your sessions, updates, or support requests.
- Improve our platform and services based on user feedback and data analysis.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share information with:
- Tutors providing services to you, only as necessary to facilitate your tutoring sessions.
- Payment processors to complete financial transactions.
- Service providers who assist in operating our platform under confidentiality agreements.
- Legal authorities if required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You can manage cookie preferences through your browser settings.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Accessing the information, we hold about you.
- Requesting correction or deletion of your data.
- Opting out of marketing communications.
- Restricting or objecting to certain data processing.
To exercise these rights, please contact us at the information below.
7. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Children’s Privacy
Our services are not intended for children under [13/16] years old. We do not knowingly collect personal information from minors without parental consent.
9. Changes to This Privacy Policy
We may update this policy occasionally. We will notify you of significant changes via email or on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: info@acetutorsglobal.com
Email: acetutorsglobal@gmail.com
Whatsapp: +63 90 601 47874